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Case study

Islands Pool Service

Pool cleaning & maintenance — Palo Alto, California

Islands Pool Service is a pool cleaning, maintenance, and repair business in Palo Alto, California. The website had three jobs: explain the services, read well on a phone, and make asking for a quote easy.

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Islands Pool Service homepage: navigation across the top, the business logo over a photograph of a clean backyard pool, the headline Quality Is Our Priority, and buttons to request a quote or call.
The homepage — what the business does, and two ways to reach it.

What the business needed

Pool care is a trust purchase — customers are letting someone onto their property week after week. The site had to present four different services without overwhelming anyone, and let a visitor either call or ask for a quote without hunting for how.

What was built

A website organized around the services themselves: each one opens to show what it covers — what a weekly visit includes, what a draining and startup involves. Quote requests go through a short form, and for customers who would rather just call, the phone number stays visible.

The Our Pool Services section: four cards — weekly pool servicing, pool repairs, pool draining and startup, and spa servicing — each with a What's included control.
Four services, each opening to the full detail.
The Request a Quote form, with fields for full name, email, phone, the service needed, and additional details.
The quote form collects enough to reply usefully the first time.

Design decisions

  • Each service opens to show what it covers, so the page stays short for someone skimming and complete for someone comparing.
  • The quote form asks which service is needed alongside the contact details, so the first reply can answer the actual question.
  • Calling and requesting a quote are both available from the top of the page, because pool customers use both.

Comparable project scope: between Starter Presence and Business Website, depending on content, page count, and functionality.

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