Care for the website your business depends on.
Care keeps your site running and current after launch. It is billed monthly, separately from the project price.
Business Website, Integrated Website, and Custom Website Project begin with an initial three months of Business Care or Growth Care. Starter Presence may choose Essential Care or an ownership handoff instead.
- Essential Care$99/month60 minutes of request time included
- Business Care$199/month2 hours of request time included
- Growth Care$399/month4 hours of request time included
Essential Care $99/month · 60 minutes
- Approved additional work
- $110/hour
- Term
- Month-to-month
- Response target
- Within 3 business days
- Available with
- Starter Presence
Business Care $199/month · 2 hours
- Approved additional work
- $100/hour
- Term
- Initial 3 months, then month-to-month
- Response target
- Within 2 business days
- Available with
- Any package; satisfies the initial care requirement
Growth Care $399/month · 4 hours
- Approved additional work
- $90/hour
- Term
- Initial 3 months, then month-to-month
- Response target
- Within 1 business day
- Available with
- Any package; satisfies the initial care requirement
Each plan includes managed hosting administration, uptime monitoring, routine maintenance, reporting suited to the plan, and reserved time for your requests.
A response target is a human acknowledgment with a next step, not a promise that the work is finished in that time.
Without an active care plan, approved work is billed at $125/hour — small approved extras in 15-minute increments after a 30-minute minimum — and larger work may receive a fixed quote.
Every plan
- Unused time does not roll over; included time is a service ceiling, not an hourly bank.
- Work beyond the included time needs your written approval first, at your plan's additional-work rate.
- Cancel with 30 days' notice once any initial term is complete.
- Standard offboarding is $150; complex transfers are quoted separately.
- No 24/7 or after-hours emergency support.
- Third-party costs — licenses, paid APIs, bandwidth, email or SMS, booking tools — are passed through or quoted separately.